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Terms & Conditions

Last Updated: May 15, 2025

Please read these terms and conditions carefully before using TripReview.ae. By accessing or using our website and/or our mobile app, you agree to be bound by these terms and conditions.

1. Introduction

Welcome to TripReview.ae. These Terms & Conditions govern your access to and use of our website, mobile application, and related services (collectively, the "Services"). By using our Services, you agree to these Terms.

2. Use of Our Services

You agree to use TripReview.ae only for lawful purposes and in compliance with these Terms. You must not use our Services in a way that may damage, disable, overburden, or impair the site or interfere with any other party's use.

3. User Accounts

To access some features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

4. Bookings and Payments

All bookings are subject to availability. Prices are displayed in AED and include applicable taxes unless stated otherwise. Payment must be completed at the time of booking to confirm your reservation.

5. Cancellations and Refunds

Cancellation and refund policies vary depending on the service provider. Please review the specific policy before completing a booking. Refunds, if applicable, will be processed according to the provider's terms.

6. User Conduct

You agree not to post false, misleading, defamatory, or unlawful content. You are solely responsible for the content you submit, including reviews, ratings, and comments.

7. Intellectual Property

All content on TripReview.ae, including text, graphics, logos and images, is the property of our licensors and is protected by copyright and trademark laws.

8. Limitation of Liability

TripReview.ae is a platform that connects users with service providers. We are not liable for any loss, damage or inconvenience caused by the services provided by third parties.

9. Indemnification

You agree to indemnify and hold TripReview.ae harmless from any claims, damages or liabilities arising from your use of our Services or violation of these Terms.

10. Third Party Links

Our website may contain links to third party websites. We are not responsible for the content, policies or practices of those external sites.

11. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use and protect your information.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated 'Last Updated' date. Continued use of the Services after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at legal@tripreview.ae.

Still have questions?

Our support team is happy to help you with any questions about our policies.